Privacy Policy
Effective January 1, 2026
Goleta Concrete, goletaconcrete.com, sales@goletaconcrete.com
Who this policy covers
Goleta Concrete is a concrete contractor in Goleta, CA. This policy explains what information we collect when you use our website, call us or ask for an estimate, what we do with it and what choices you have.
It applies to this website, starting from our home page, and to the information you give us while we plan and do work at your property. If you want to know more about who we are before you reach out, our About page covers that.
Information you give us through forms and calls
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email, the address of the property and a description of the job, such as a cracked driveway or a new patio. If you send photos, we keep those too.
Our contact form is run by an outside form service, so the details you enter pass through that service before they reach us. That service handles your information under its own privacy terms.
When you call us at (805) 285-4985 or email us, we keep a record of who contacted us, how to reach you and what you asked about, so we can follow up and keep the details of your job straight.
Information collected automatically, including cookies
Like most websites, ours can collect basic technical information when you visit. This includes your browser type, device type, the pages you viewed, how long you stayed, the site that sent you here and a general location based on your internet address.
Cookies are small files your browser stores so a site can remember a visit. We may use cookies and similar tools, including analytics services run by other companies, to count visitors and see which pages people use. This tells us how the site is working, not who you are by name.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not.
How we use your information
We use what you give us to answer your questions, schedule a visit, prepare your estimate, do the work and handle billing and any follow-up on the job.
We use the technical information to keep the site running, fix problems and understand which pages are helpful.
We don't sell your personal information. We share it only when we need to get your job done, such as with a supplier or a service that helps run our business, when the law requires it, or to protect our rights or someone's safety.
How long we keep it
We keep estimate requests and job records for as long as we need them to finish the work, stand behind it and keep the business and tax records the law asks us to keep. Inquiries that never turn into a job are deleted or set aside once they're no longer useful.
Website analytics data is usually kept in summary form, and the services that collect it set their own limits on how long they hold it.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we need to keep something to finish a job, handle a payment or meet a legal requirement, and if so we'll tell you why.
You can also ask us to stop calling or emailing you about anything other than an active job. If you live in California, state law may give you added rights over your personal information, and we'll honor a request made under it.
We'll confirm it's really you before acting on a request, so we don't hand your details to the wrong person.
How we protect your information
We limit who can see your information to the people who need it to handle your job, and we use reasonable safeguards to protect it. No website or system is completely secure, so we can't promise that information sent online will never be intercepted.
Children's privacy
Our website is meant for adults arranging work on a property. We don't knowingly collect information from children under 13. If you believe a child has sent us information, let us know and we'll delete it.
Changes to this policy
We may update this policy when our website or the way we work changes. The current version is always the one on this page, and changes take effect once they're posted here.
How to raise a privacy question or concern
If you have a question about your information, want to make a request or think we've handled something wrong, call us at (805) 285-4985 or use the form on our Contact page. Tell us what you need and how to reach you, and we'll get back to you within 1 business day.